Service Delivery Manager Job at Insight Global, San Jose, CA

UzVzMEs0cjMwTnhyL2hNQTJJMUJKZFozSlE9PQ==
  • Insight Global
  • San Jose, CA

Job Description

Job Description Job Summary: We are seeking a highly organized and proactive individual to provide service delivery support our Cyber Threat Management team. In this role, you will help ensure that the team stays focused on their priorities, tracks progress and executes key deliverables. This position is vital for maintaining coordination across the team, ensuring that all tasks are organized and on schedule, and that the team is aligned to meet the goals for delivering critical services. Key Responsibilities:  Support Team Priorities: Assist the team by keeping track of tasks, timelines, and milestones to ensure that priorities are clear, and deadlines are met.  Team Coordination: Act as a point of contact between team members to ensure smooth communication and alignment across multiple stakeholders.  Progress Tracking: Help track the status of ongoing initiatives, ensuring key tasks are progressing as planned and highlighting any potential delays.  Task Organization: Maintain and update task lists, project timelines, and schedules to ensure the team is organized and on track to meet service delivery goals.  Communication: Facilitate communication within the team and with other domains, ensuring that relevant stakeholders are kept informed of progress, issues, or changes.  Issue Resolution: Proactively identify and escalate any issues or obstacles affecting the teams ability to execute on their priorities, working to find solutions or necessary support.  Documentation: Keep detailed records of meetings, task progress, and relevant service delivery materials to ensure everyone has access to the necessary information.  Process Improvement: Support the team in identifying opportunities for process improvement to help streamline workflows and increase overall team effectiveness. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Skills and Requirements Qualifications:  6+ years Previous experience in project/program management, preferably within a service delivery or operational environment.  Strong organizational skills with the ability to track multiple tasks and ensure deadlines are met.  Excellent communication skills, both written and verbal, with the ability to effectively coordinate across teams.  Ability to manage competing priorities and adapt to changes in a dynamic work environment.  Strong attention to detail with a proactive approach to problem-solving.  Ability to work both independently and collaboratively as part of a team. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

Job Tags

Similar Jobs

Sunrise Senior Living

LPN Job at Sunrise Senior Living

 ...current state license as a professional Licensed Practical Nurse/Licensed Vocational Nurse (LPN/LVN).Minimum of one (1) year experience in home health, assisted living, hospital, or long-term care environment.Demonstrates knowledge of nursing practices, techniques and methods... 

Lawyers' Committee for Civil Rights Under Law

Counsel - Criminal Justice Project Job at Lawyers' Committee for Civil Rights Under Law

The Lawyers Committee for Civil Rights Under Law is one of the nations leading national racial justice legal organizations. Formed in 1963 at the request of President John F. Kennedy, the Lawyers Committee uses legal advocacy to achieve racial justice, fighting inside...

Lionbridge

Online Map Quality Analysts in China. Job at Lionbridge

Are you looking for a role that gives you the opportunity to work with one of Americas top 100 most trusted Companies while also increasing your income from the comfort of your home? Then why not join Lionbridge as a part-time Independent Contractor. We are currently recruiting... 

NTT DATA, Inc.

Helpdesk Analyst - ITIL Job at NTT DATA, Inc.

 ...to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable...  .... We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success.... 

Mount Sinai Health System

Program Director of Hospice/Palliative Care Fellowship and Director of VMG Palliative Care - Physician - Valley Medical Group - New Jersey Job at Mount Sinai Health System

 ...Mount Sinai is actively recruiting a Program Director for Hospice and Palliative Care Fellowship and Director for VMG Palliative Care. VALLEY...  ...Sinai Health System mean our doctors collaborate with the top physician leaders in medicine today. The Valley Medical Group is...