Req ID: 324474
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Help Desk Senior Analyst (Avaya Product) with Top Secret Clearance to join our team in Washington, District of Columbia (US-DC), United States (US).
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitors, logged, tracked, and resolved appropriately. These personnel serve as the first point of contact or troubleshooting hardware/software PC and printer problems. Possesses and applies a comprehensive knowledge across key task and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others. Position will require travel up to 25%
Core Responsibility:
Secondary Responsibility:
Primary Product Knowledge:
Basic Qualifications:
Preferred Qualifications:
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
...Wednesday & Thursday onsite; Monday & Friday are remote**** Job Description Summary Bose is looking to add an International Senior Tax Accountant to the Corporate Tax team. This individual will have 3 plus years of corporate tax experience including at least 2...
...Metrics and Data Analyst (Part-Time, Remote) We are looking for a Metrics and Data Analyst for a global aerospace company. In this role, you will complete metric creation requests from senior leadership and other team members and develop analytical models to predict...
...? If you are a dedicated mental health professional seeking a new role, we are looking for... ...Family services is seeking experienced Direct Support Professionals to work directly with children... ...weekend hours. Responsibilities for DSP position : Working directly with...
...experience in the Pallet Mill Industry to work in our Tappahannock, VA facility. We are seeking a professional candidate whose values and work... ...be self-motivated and eager to work. Responsibilities: Maintenance and repair of all machinery, equipment and facilities....
The Jewish Museum Milwaukee (JMM), located on the bluffs overlooking Lake Michigan in the vibrant and diverse Lower Eastside of Milwaukee... ...for an experienced, innovative and energetic Manager of Education and Community Programs to become part of a dynamic and high impact...