Job Description

Director of Human Resources

Job Description

Are you highly skilled and motivated to lead a team in a fun and loving environment? Do you thrive on providing uncommon care to both customers and team members? If yes, then Chick-fil-A Fort Dodge is looking for you to join our team as a Director of Human Resources.

At Chick-fil-A Fort Dodge, we believe in teamwork and leadership development in a positive, people-focused environment. As a Director of Human Resources, you will have the responsibility of selecting, hiring and onboarding new team members. You will also ensure the team members are properly trained to perform their roles and in compliance with company standards. In this role, you will also be responsible for fostering the leadership development and retention of the team. Join us in achieving our vision to inspire future generations by building a legacy of remarkable care . 

REQUIREMENTS

• Must be 18 years of age or older
• Flexible availability and can work 40-50 hours weekly
• A hunger to grow
• Adaptable, dependable, and strong work ethic
• A love for people
• Ability to work in a fast paced environment
• Well-groomed and professional appearance
• A bachelor's degree in human resources, business management or related field (preferred)
• A minimum of 2 years experience working in a lead training capacity manager or head of talent acquisition (preferred)
• Knowledge of adult learning principles and skill development
• Proficient at using word and leveraging technology for training purposes
• Excellent at both verbal and written communication.
• Ability to handle sensitive information with discretion and integrity
• Ability to manage performance through clear, direct, and supportive corrective coaching, while maintaining professionalism in challenging situations
• Strong networking and relationship-building skills

RESPONSIBILITIES

Recruitment:

Our goal for recruitment is to establish our presence within our local community and build an engaging online presence.

• Partner with local high schools
• Leverage online ATS for potential candidates
• Manage online job postings and website information
• Work with Marketing and Operations teams to determine need, frequency, and type of job postings
• Ensure compliance with local and federal laws

Selection:

Our goal for selection is to hire the people we need today and the leaders we need tomorrow.

• Manage our HRIS system – Workstream — to correspond with candidates and move them through the application process
• Review candidates before inviting to in-person interviews
• Conduct in-person interviews as well as phone interviews
• Ensure all proper paperwork is filled out for onboarding new hires
• Execute orientation for new hires
• Ensure compliance with local and federal laws with interview, selection, and onboarding processes

Onboarding:

• Conduct hiring calls, making job offers, understanding pay structure, effectively communicating next steps
• Manage and organize paperwork for new team members, ensuring all required documentation is completed accurately and in compliance with legal and company policies for smooth onboarding
• Orientation - planning, preparing, and clearly executing an orientation for new hires, understanding restaurant policies, procedures, and culture

Development:

Our goal with development is to celebrate, challenge, and correct staff on proper procedures and performance.

• Check in with all team members on a regular basis
• Create and manage personal development plans for all employees
• Manage and innovate on existing evaluation systems within the organization
• Coordinate with the FOH and BOH directors on hiring and training needs

Retention:

Our goal for retention is to focus resources on appreciating our employees so that they would feel cared for and valued.

• Create and execute appreciation and recognition systems and processes
• Facilitate feedback from the team to provide insight to share with leadership for opportunities

BENEFITS  

• Health Insurance
• Paid Vacation
• Matching 401k
• Tuition Discounts at Over 100 Colleges
• Excellent Career Advancement Opportunities
• Free Food
• Overtime Pay

YOUR IMPACT

• Work in high performance teams in multiple areas
• Provide unforgettable hospitality within and even beyond the four walls of our restaurant
• Have a positive influence on all who come into contact with Chick-fil-A, and the community
• Participate in a fast paced, upbeat environment that serves guests in record times with top quality products.
• Maintain a refreshingly clean environment
• Inspire and develop future leaders

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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