Call Center Manager Job at Luxury Bath Technologies, Port Huron, MI

VEpzM0xZVDkzdE5wOUJVRTNJWkpJZFJ4SWc9PQ==
  • Luxury Bath Technologies
  • Port Huron, MI

Job Description

Call Center Manager – Port Huron, MI
Join a Growing Leader in Bath Remodeling & Accessibility Solutions

At Mobility Remodelers , we’re redefining what bath remodeling means—bringing stylish, affordable, and low-maintenance solutions to homeowners, businesses, and individuals with accessibility needs. Born from a desire to raise industry standards, we’ve earned a reputation for unmatched quality and workmanship across our full line of acrylic bath and shower systems.

We’re currently seeking an experienced Call Center Manager to lead our inside sales and scheduling team in Port Huron, MI. This is a key leadership role where you’ll help drive our continued growth, develop a high-performing team, and ensure outstanding service and efficiency in every customer interaction.

What You’ll Do:

  • Oversee daily call center operations, ensuring smooth scheduling and high-quality customer interactions

  • Recruit, hire, train, and coach a team of Call Center Representatives

  • Manage inbound and outbound calls with a focus on service and sales

  • Coordinate with our sales team to optimize appointment setting and territory coverage

  • Monitor performance metrics and drive results to meet weekly and monthly targets

  • Handle escalated customer issues with professionalism and poise

What We’re Looking For:

  • Proven leadership experience in a call center or customer service environment

  • Strong communication, problem-solving, and organizational skills

  • Ability to thrive in a fast-paced setting and lead by example

  • Proficiency with CRM and scheduling tools

  • Availability to work evenings and weekends as needed

Why Join Us?

We offer a competitive salary plus performance-based bonuses , along with the opportunity to make a meaningful impact in a growing company with a mission-driven culture.

Job Tags

Full time, Weekend work, Afternoon shift,

Similar Jobs

Preferred Education and Experience

Youth & Community Educator Job at Preferred Education and Experience

The Museum of Danish America, accredited by the American Alliance of Museums (AAM), seeks a full-time Youth & Community Educator. This position develops, oversees, and delivers educational programs for all ages using the history, collection, and environment of the Museum... 

Health Wealth Safe, Inc.

Flight Nurse Job at Health Wealth Safe, Inc.

Seeking skilled and compassionate Flight Nurse to join our team providing top-tier aeromedical services. Enjoy cutting-edge training, exceptional work atmosphere, and opportunities for career growth. Responsibilities include delivering high-quality care during air transport... 

HP Inc.

Business Internship Job at HP Inc.

 ...pipeline requisition, meant to accumulate candidates for 2025 Summer Internships. Qualified applicants will be contacted in concert with the...  ...HP (PC & Print)*Can help them tackle the pain points of a remote workforce - onboarding, productivity, remote computing - we... 

Spectrum

Business Sales Representative (Bilingual Spanish) Job at Spectrum

 ...Date posted: 05.30.2025 Requisition Number: 2025-55059 Business unit: Spectrum Business Location: Riverview, Florida Areas of interest: Call Center, Inside Sales, Sales Position Type: Full Time SIB130 Our agents earn an hourly base pay of $18.00 along with... 

Reedy & Company

Manager, Marketing & Communications Job at Reedy & Company

 ...Job Description: We are seeking an experienced, dynamic, and strategicManager of Marketing & Communications (MarCom)to lead, innovate, and elevate our marketing, branding, and communication strategies across our extensive portfolio of single-family and multi-family...